The Marketing Mentor Privacy Policy.
Last updated: 7 April, 2026
Privacy Statement – The Marketing Mentor
This Privacy Statement explains how The Marketing Mentor (including Brand Managers and the Marketing Manager App) collects, uses and protects your personal information when you interact with us online and offline.
We are a small Australian business and are not required by law to have a full privacy policy, but we choose to outline our approach so you know how we handle your data.
1. Who we are
“The Marketing Mentor”, “we”, “us” and “our” includes:
- The Marketing Mentor – marketing strategy, consulting and mentoring services
- Brand Managers – marketing implementation and support services
- Marketing Manager App – our white?label CRM and marketing platform
2. What information we collect
The information we collect depends on how you work with us, and may include:
- Contact details: name, business name, email address, phone number, job title
- Business and marketing information: information about your products/services, target audiences, marketing plans and campaigns
- Account and usage information (App): login details, user activity and configuration in the Marketing Manager App
- Payment details: processed securely through our payment providers (we do not store full credit card details on our own systems)
- Website interactions: basic analytics such as pages visited and forms submitted via cookies and similar technologies
We generally do not collect sensitive information (such as health, politics or religion). If we ever need to do so, we will only do it with your consent and where it is reasonably necessary for our work together.
3. How we use your information
We use your information to:
- Deliver our services to you, including consulting, coaching, Brand Managers services and access to the Marketing Manager App
- Communicate with you about your account, projects, campaigns and support requests
- Send you marketing updates, resources or event invitations where you’ve opted in (you can unsubscribe at any time)
- Improve our services, website and user experience
- Meet our legal, tax and business record?keeping obligations
We do not sell your personal information to third parties.
4. Third?party services and overseas storage
We use reputable third?party providers to deliver our services, such as:
- Third-party CRM platform(for the Marketing Manager App CRM and marketing automation)
- Email, calendar, project management and payment platforms
These providers may store your information in Australia or overseas (for example, the United States or other locations where their infrastructure is based). We take reasonable steps to work with providers that use appropriate security measures and comply with relevant privacy standards.
Where you use the Marketing Manager App, you may also upload information about your own customers and leads. You are responsible for ensuring you have the right to provide that data to us and to use it within the App.
5. Cookies and website analytics
Our website may use cookies and similar technologies to:
- Help the site function properly
- Understand basic traffic and usage patterns
- Improve our content and marketing
You can usually control cookies through your browser settings, but some features of the site may not work correctly if you disable them.
6. How we protect your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Measures include:
- Limiting access to systems to people who need it to do their work
- Using strong passwords and access controls
- Working with reputable hosting and software providers
However, no method of transmission or storage is completely secure. You use our services and platforms at your own risk.
7. Access, corrections and contact
If you’d like to:
- Access the personal information we hold about you
- Ask us to correct or update your details
- Ask a question or raise a concern about privacy
Please contact us at:
Email: connect@themarketingmentor.com.au
Postal address: PO Box 730, Terrigal NSW 2260, Australia
We may ask you to confirm your identity before we provide access or make changes.
8. Changes to this statement
We may update this Privacy Statement from time to time. The latest version will always be available on our website and will apply from the date it is posted.
Last updated: 7th April 2026